Steve Walton

Steve-WaltonSteve Walton is the president and CEO of USAN. Under his guidance, the company that pioneered cloud-based call center technology in 1989 has become the new leader in customer engagement and delivering the ultimate customer experience.

A 29 year veteran of the telecommunications industry, Steve has dedicated 21 years to USAN. Initially the vice president of sales and marketing, he oversaw business development and successfully launched a retail carrier division.

In his 15 years since as CEO, Steve has transformed USAN from a hosted services company focused on cost savings to a highly profitable technology innovator that has doubled its size both in revenue and employees. Mr. Walton has directed USAN to many significant accomplishments, including its streak of consecutive quarters of profitability since inception. Most recently, he oversaw the acquisition of Interactive Softworks and its customer engagement software platform, setting the stage for USAN to revolutionize the way companies communicate with and serve their customers.

Before USAN, Steve served in a variety of senior management positions in finance, partner marketing and corporate product marketing for MCI (now Verizon) for 8 years.

Walton holds a Bachelor of Science degree in Finance from Virginia Tech.