Optimizing the Contact Center/Call Center

Join USAN at the CCNG Optimizing the Contact Center/Call Center event on Thursday, August 22 to uncover the secrets of the best contact centers and find out how to apply them in your organization!  We’ll reveal new contact center optimization solutions that are now accessible and affordable to organizations of all sizes.  You’ll learn breakthrough strategies and techniques you can use to exceed customer expectations, raise performance standards, and achieve your career goals.  You’ll discover powerful new ways to set and measure the right performance objectives, improve quality of service, and win the support of top executives.

Thursday, August 22nd
8:00AM – 3:00PM
Hilton Garden Inn Atlanta Airport
3437 Bobby Brown Parkway
Atlanta, GA 30344

Register – (registration is now closed – this event occurred in the past)