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Metaphor Engage

The Omni-Channel Customer Engagement Platform

Deliver a seamless customer experience across all channels.
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Metaphor IVR+

Interactive Voice Response System (IVR)

Optimize your omni-channel mix with automated voice solutions.
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Metaphor Workforce

Workforce Management (WFM) powered by Teleopti

Increase profitability and customer satisfaction by optimizing your contact center workforce.
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Metaphor Contact Center

Omni-Channel Contact Center in the Cloud

Increase profitability and customer satisfaction by optimizing your contact center workforce.
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Products

  • Metaphor Contact Center
  • Metaphor Engage
  • Metaphor IVR+
  • Metaphor Workforce
  • Metaphor SecurePay
  • Visual IVR for Amazon Connect

Services

  • USAN Services for Amazon Connect

Solutions

  • The USAN Cloud
  • Healthcare
  • Financial Services
  • Retail
  • Insurance
  • Utilities
  • Telecom
  • Logistics

Resources

  • White Papers
  • Articles
  • Videos
  • Webinars
  • Case Studies
  • Datasheets
  • Brochures
  • Infographics

Company

  • Contact Us
  • Leadership Team
  • Partners
  • Press Room
  • Events
  • Careers at USAN

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