Metaphor Engage
The Omni-Channel Customer Engagement Platform
Deliver a seamless customer experience across all channels.
Metaphor IVR+
Interactive Voice Response System (IVR)
Optimize your omni-channel mix with automated voice solutions.
Metaphor Workforce
Workforce Management (WFM) powered by Teleopti
Increase profitability and customer satisfaction by optimizing your contact center workforce.
Metaphor Contact Center
Omni-Channel Contact Center in the Cloud
Increase profitability and customer satisfaction by optimizing your contact center workforce.