The ABCs (Always Be Closing) of IVR Sales Leveraging Webinar Replay

IVR sales leveraging is a practice that uses an IVR system tocross-sell and up-sell to current customers who call the customer service department. By automating targeted offers through an IVR system, sales leveraging enables increased sales and increased return on investment for IVR systems.

In this webinar replay, originally recorded in September 2012, USAN’s  IVR Guru Donny Jackson presents five sales leveraging techniques that can transform IVR systems from a cost center to a profit generator. Watch the webinar now!