Telemetry Engineer

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 Responsibilities

  • Act as monitoring tool Administrator. Act as a point of contact for monitoring related incidents
  • Identify and remediate gaps in the monitoring environment.
  • Create custom monitors and sensors for in-house developed products.
  • Integrate monitoring data into an event management system.
  • Transition legacy systems from existing tools to modern tools.
  • Creating meaningful incident management workflow including training and documentation
  • Develop executive dashboards and scorecards to visualize data in simple terms
  • Collaborate with Operations teams to ensure full monitoring of all existing infrastructure and ensure that monitoring is automatically enabled as part of spinning new infrastructure
  • Manage the operationalization of enterprise-wide monitoring

Qualifications

  • Working knowledge of monitoring systems.
  • Advanced working knowledge of integration of monitoring systems with ticketing & event tracking systems.
  • Experience building and optimizing monitoring clients in a large multi-location environment.
  • Experience performing root cause analysis on monitoring systems and identify opportunities for improvement.
  • Strong project management and organizational skills.
  • Experience supporting and working with cross-functional teams in a dynamic environment.
  • Experience with different types of monitoring solutions and monitoring techniques.

Technology

  • Experience with monitoring tools: Nagios, Consol, PRTG, Solarwinds, ManageEngine, Zabbix
  • Experience with ticketing and eventing systems: ServiceNow, Splunk, SumoLogic
  • Experience with security solutions: LogRythm, Cisco Prime.
  • Experience with AWS cloud resources : EC2, S3, SSM, Cloudwatch
  • Experience with configuration as code systems: Terraform, Ansible, Puppet, Chef, Cloudform, etc.
  • Experience with scripting languages: Python, Bash, etc.

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