USAN Contact Suite and the AWS Ecosystem

A customizable, workflow-driven desktop application that seamlessly integrates with Amazon Connect

Add automated outbound calling capabilities natively to Amazon Connect to run multiple, concurrent campaigns.

Increase agent efficiency with blended inbound and outbound environments

Learn About Dialer for Amazon Connect

Improve the customer self-service experience with mobile web and SMS interactions.

Visual IVR forĀ Amazon Connect extends Connect contact flows with omnichannel IVR functionality, boosting self-service adoption rates and improving customer satisfaction.

Learn About USAN's Visual IVR for Amazon Connect