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The Power of Our AWS Partnership

We are at the forefront of revolutionizing contact center operations. Our strategic partnership with AWS leverages cutting-edge cloud technologies to provide scalable, secure, and innovative solutions that empower businesses to deliver exceptional customer service.

The power of Connect and USAN’s contact center delivers superior customer experiences. It offers features such as: intelligent routing for personalized assistance, real-time monitoring for operational insights, and the flexibility of virtual contact centers to support remote agents. With an emphasis on scalability, security, and an intuitive IVR system, Amazon Connect allows for easy scaling, high availability, and enhanced efficiency while ensuring customer data protection.

Innovate with USAN and AWS

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Contact Center
Modernization on Amazon Connect

Contact Center Modernization on Amazon Connect


Transforming contact center operations through the simplicity of cloud technology and smart customer engagement, offering flexible scaling to meet demand and agent productivity.

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CX Productivity on USAN Realm

CX Productivity on USAN Realm


USAN Realm enhances the power of Amazon Connect, providing a complete platform for rapid contact center deployment and innovation. Drive accelerated time to value and rapidly innovate on the latest AWS services while moving at the pace of your customer.

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Continuous CX Innovation with USAN’s Managed Services

Continuous CX Innovation with USAN’s Managed Services


USAN's continuous improvement team utilizes Amazon Connect's rapid innovations to enhance customer experience and stay ahead of the market.

USAN & Amazon Accelerate Business Outcomes

100%
on-time
delivery on projects
20%
increase
in agent productivity
25%
decrease
in agent onboarding time
30%
increase
in agent satisfaction
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USAN's Offerings on AWS Marketplace

Start using USAN and AWS today. Easily modernize your CX strategy, gain insights, and deliver better experiences in the cloud.

Purchase via AWS Marketplace

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