How Leading Companies Partner with USAN to Achieve More
Invest in Your Customers
Frictionless, reliable CX is critical in the financial services sector. Improve customer satisfaction and mitigate risks leveraging cutting-edge call center technology such as AI-driven chat and predictive algorithms for fraud detection.
Partnering for Success
“Our outdated systems didn’t support flexible integrations, access to data, or omnichannel customer interactions. USAN enabled a seamless transition to Amazon Connect, and we are already seeing an improved customer experience and an increase in agent efficiency.”
“We needed expert assistance in transitioning from legacy Cisco IVR/ACD to Amazon Connect. Given tight timelines, partnering with USAN – an Amazon partner with deep experience – was crucial. Together, we enhanced the customer experience end-to-end, delivering a dynamic, controlled caller journey in just 45 days from kickoff to UAT readiness.”
