Maximizing Growth in Financial Services

Financial Services companies are sitting on a mountain of Customer Experience (CX) data.
How are you leveraging it to deliver engaging, relevant information to your customers?

Access our on-demand webinar to discover ways to unlock the untapped value in your CX data using AI and predictive modeling.

Our experts teamed up to share actionable insights into the ways FinServ companies can use data to deliver more personalized experiences and increase wallet share. 

By watching the on-demand webinar, you will learn:

How advanced analytics can lead to increased operational success, optimizing customer journeys and create personalized experiences 

Strategies for overcoming legacy technology constraints to expand omnichannel experiences that maximize wallet share 

Ideas for telling stories with data to deliver actionable insights and continually improve CX

Jonathan Allen

AWS Enterprise Strategy Director, former division CTO at Capital One

Jonathan has helped over 500 enterprises transform their business with AWS Cloud. Previously having spent 17 years at Capital One as the UK Divisional CTO, Jonathan helped lead their migration journey to the cloud. Jonathan is a frequent speaker and writer, co-authoring the AWS book Reaching Cloud Velocity.

Matthew Storm

USAN CX Evangelist

As USAN's CX Evangelist, Matthew brings hands-on experience from roles at companies like NICE Systems and OpenText. His expertise has earned recognition in publications, including The Wall Street Journal and The Washington Post. He has also earned speaking engagements, sharing insights on topics such as customer satisfaction, predictive churn analysis, and multi-channel communications.