USAN Products

Why USAN?

Revolutionary products, a proven process, and 25 years of delivering hosted technology solutions to complex business problems.

The USAN Promise

We are committed to understanding your needs and building technology that works – for you.

The Omni-Channel Advantage

Seamless, always available, relevant and personalized. That’s the omni-channel customer experience.

Recent Posts

USAN Announces Contact Suite for Amazon Connect

March 18, 2019 – USAN, a provider of cloud-based customer engagement solutions, today announced the availability of Agent Desktop for Amazon Connect and Dialer for Amazon Connect. These solutions, along with Visual IVR for Amazon Connect, comprise USAN Contact Suite, a set of pre-packaged solutions built by USAN to extend... View Article

Calculating the Total Cost of Ownership for Amazon Connect

Calculating the Total Cost of Ownership for Amazon Connect Total cost of ownership (TCO) is an important factor to consider when deciding whether or not to migrate your contact center to the cloud. However, unlike a move from one on-premises application to another, calculating the TCO for a cloud-based app... View Article